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Pictures not showing and the slideshow stops

If the photo files you are using on your digital photo frame were taken using a digital camera set to the maximum resolution available on your camera, the file may be too large to display on your photo frame.  We recommend that you make copies of your photos and use a photo editing application like Photoshop or iPhoto to modify your photos to a resolution of 1600x1200, 1024x768 or 800x600.  The photos should now be able to play properly on your digital photo frame.

See FAQ below for detailed instructions.