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Unable to select/see photos in photo album/gallery on smartphone

You need to adjust your app permissions on your smartphone to allow the app access to your photo album/gallery.

iPhone App Permissions

  • Go to Settings
  • Scroll down to almost the bottom and find the Aluratek Smart Frame App
  • Tap on the app
  • Tap on Photos
  • Tap on All Photos

Android App Permissions

  • Go to Settings
  • Go to Apps
  • Find and select Aluratek Smart Frame
  • Tap on Permissions
  • Select and allow the Camera, Microphone & Storage