Home > Digital Photo Frames > Photos not being displayed on the frame/File not Found (Decode Error)

Photos not being displayed on the frame/File not Found (Decode Error)

This issue is mostly caused by 2 things: Compression and Image Size(dimensions).

To fix this you can use a free program called XnConvert which can be downloaded from the site below

http://www.xnview.com/en/xnconvert/ (Windows and Mac)

Once downloaded, follow the steps below to adjust  your photos.

1. On the Input Tab, Click "Add files" or "Add Folder" to select the picture(s) or folder(s) you want to adjust. The pictures will load into the program. You can also drag files or folders into the XnConvert window.
2. On the Actions tab, Click "Add Action". 
3. Click on "Resize". Modify the dimensions to either 1600x1200, 1024x768 or 800x600.
4. On the Output tab, take note of the path on the first bar. This is where the files will be placed after conversion. You can set this to any location you desire.
5. On the right you will see a dropdown box in the "Format" section. Click and select "JPG - JPEG / JFIF".
6. Click "Convert" on the bottom right to execute the adjustments.

This does not delete the original files unless "Delete Original" is checked on the Output tab.



Disclaimer: Please note that this is a  non-affiliated 3rd party software. Individual results will vary. Aluratek is NOT responsible for any direct, indirect, incidental, or consequential damage(s) to your computer’s hardware/software resulting from any defect, error, or failure to perform while using the aforementioned software.